If you would like some new content added to your website you can do this by either emailing us directly at updates@whole.school or by opening a new ticket and sending us the content you would like added.


  1. Go to the Wholeschool Support System (https://whole.freshdesk.com)

  2. Select New Support Ticket

  3. Input your details, when selecting Department be sure to select Website Managed Service, this will allow your request to go to the correct team.

  4. In the Description box, explain in as great a details as possible the new content you would like added, if you would like to add an attachment this can be done by click + Attach a file

  5. Click the I'm not a robot checkbox then click Submit.

Once you have submitted your request you will receive an email which confirms your request has been received, you will also get a link to check on the status of your request.


Once the request has been actioned by a support team member you will receive an email stating this.